Frequently Asked Questions

What products does Elite by Chanty offer?

We offer a curated range of luxury beauty essentials including press-on nails, magnetic lashes, makeup brushes, lip products, mirrors, and beauty accessories.

Are your products safe to use?

Yes. All products are carefully selected to meet quality and safety standards. Always follow the included usage instructions.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping rates and delivery times vary by location and are calculated at checkout.

How long does delivery take?

Domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days depending on your location.

Can I return a product?

Returns are accepted within 7 days of delivery on unused, unopened items. Please review our full Return Policy for details.

My order arrived damaged — what do I do?

Contact us within 48 hours of delivery with photos of the damaged item and we'll resolve it for you promptly.

How do I track my order?

Once your order is dispatched, you'll receive a tracking number via email to monitor your delivery.

How can I contact you?

You can reach us via the contact form on our website or by emailing us directly. We aim to respond within 1–2 business days.